Due to the implementation of GPSR we are exceedingly sad to tell you that as of Friday 13th December 2024 we will no longer be able to ship to our beloved customers in the EU, EEA (Norway, Iceland, and Liechtenstein) and Northern Ireland (customers in England, Wales and Scotland are unaffected).

Due to the expensive and extensive compliance procedures (the need to appoint a Responsible Person residing in the EU, EEA or NI and the multitudinous certificates required) and with the added the risk of heavy fines if we don’t comply, we have had the decision kind of taken away from us.

We would like to say thank you to our customers from the EU, EEA (Norway, Iceland, and Liechtenstein) and NI for your support of our small business up until this point. Should the compliance procedures change, and the red tape lessen, we sincerely hope that sometime in the future we will be able to ship to you all once again, because it is unfair on you all, especially Northern Ireland.

With this in mind we have already turned off shipping options to the EU and the EEA, we have also turned off the shipping options for Northern Ireland without affecting England, Scotland and Wales.

Thank you for your understanding in this matter, and again for your support up until this point.

Julia, Emily and the Step by Step team x